Product guarantees


All our ceramic basins, bidets and toilets are guaranteed for 10 years, a reasonable life expectancy for a modern bathroom. Our guarantee covers all ceramic parts and excludes any non ceramic component parts such as cabinets, seats, cistern fittings and non ceramic wastes.

  • 10 YEAR GUARANTEE covers all our baths, shower enclosures, shower heads, brassware, radiators, SplashPanels & shower trays.
  • 5 YEAR GUARANTEE covers furniture including resin basins, natural stone work tops and washbowls, cabinets & whirlpool baths.
  • 1 YEAR GUARANTEE covers toilet seats, Basics products, home accessories, summer heating kits, shower pumps, wastes, cistern fittings, lighting products & all electrical and electronics items.